All Systems Operational

About This Site

All systems operational

As always, if you are experiencing any issues with Loom, don't hesitate to get in touch with us at support@useloom.com and we'll get back to you as soon as we can.

Uptime over the past 90 days. View historical uptime.
New recordings ? Operational
90 days ago
100.0 % uptime
Today
Website & API ? Operational
90 days ago
100.0 % uptime
Today
Downloads and Trimming ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Average API Response Time
Fetching
API Time to First Byte
Fetching
Past Incidents
Apr 7, 2020

No incidents reported today.

Apr 6, 2020

No incidents reported.

Apr 5, 2020

No incidents reported.

Apr 4, 2020

No incidents reported.

Apr 3, 2020

No incidents reported.

Apr 2, 2020

No incidents reported.

Apr 1, 2020

No incidents reported.

Mar 31, 2020

No incidents reported.

Mar 30, 2020

No incidents reported.

Mar 29, 2020
Database and cache upgrades for a faster experience
Resolved - This incident has been resolved.
Mar 29, 19:42 UTC
Monitoring - We have concluded the upgrade and maintenance. Loom is available again to all users, and we are monitoring the application. Thanks!
Mar 29, 19:41 UTC
Update - We will update the status site when normal service resumes.
Mar 29, 15:48 UTC
Update - We are continuing to investigate this issue.
Mar 29, 14:15 UTC
Investigating - We are currently upgrading our database and caching layers for an improved experience for our users. The Loom service will be unavailable for the next 4 hours. All on-going recordings will not be lost and will be available when we bring the Loom service back up.
Mar 29, 14:15 UTC
Mar 28, 2020

No incidents reported.

Mar 27, 2020

No incidents reported.

Mar 26, 2020

No incidents reported.

Mar 25, 2020
Database upgrade for a faster experience
Resolved - This incident has been resolved.
Mar 25, 05:30 UTC
Update - We've completed our quick maintenance, and Loom is back!
Mar 25, 05:26 UTC
Update - We've are nearing completion of our quick maintenance. Thanks for your patience!
Mar 25, 05:25 UTC
Identified - We are currently upgrading our database for an improved experience for our Loom users. We expect short downtime, and will be back online momentarily!
Mar 25, 05:22 UTC
Mar 24, 2020
Slow video processing times
Resolved - This incident has been resolved.
Mar 24, 22:55 UTC
Monitoring - We're experiencing slower-than-normal video processing times. Your video is not lost, but it will process slower. We appreciate your patience!
Mar 24, 19:53 UTC
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