All Systems Operational

About This Site

Loom is up and running.

As always, if you are experiencing any issues with Loom, don't hesitate to get in touch with us via our support center here: https://support.loom.com/hc/en-us

Uptime over the past 90 days. View historical uptime.
New recordings ? Operational
90 days ago
100.0 % uptime
Today
Website & API ? Operational
90 days ago
99.92 % uptime
Today
Downloads and Trimming ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Average API Response Time
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API Time to First Byte
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Past Incidents
Apr 22, 2021

No incidents reported today.

Apr 21, 2021

No incidents reported.

Apr 20, 2021
Increased errors in SSO login
Resolved - We have recovered to regular levels of requests and no issues are being reported. The incident is now resolved.
Apr 20, 22:05 UTC
Monitoring - Auth0 reports the issue is fixed. We are monitoring for any issues.
Apr 20, 21:25 UTC
Update - We are starting to see recovery on SSO account logins but Auth0 reports degraded performance at the moment.
Apr 20, 20:26 UTC
Update - The investigation is ongoing with Auth0. We continue to actively monitor the situation.
Apr 20, 20:06 UTC
Update - The investigation is ongoing. We continue to actively monitor the situation.
Apr 20, 18:15 UTC
Update - The investigation is ongoing. We're actively monitoring the situation.
Apr 20, 17:30 UTC
Investigating - We are monitoring an upstream issue with Auth0 that is affecting login to Loom workspaces and the Security settings page.

Their team is aware and actively investigating. We will regularly post updates on our status page as the incident progresses.
Apr 20, 16:37 UTC
Apr 19, 2021

No incidents reported.

Apr 18, 2021

No incidents reported.

Apr 17, 2021

No incidents reported.

Apr 16, 2021

No incidents reported.

Apr 15, 2021

No incidents reported.

Apr 14, 2021

No incidents reported.

Apr 13, 2021

No incidents reported.

Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.

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